RxConnect is committed to protecting your personal information. The privacy policy explains how we collect, use, and disclose data obtained through our platform, including but not limited to our website, mobile application, and digital services. By using RxConnect, you consent to the collection of data such as personal details, medical history, and records to enhance your experience and ensure efficient healthcare services. We do not sell or share your personal data with third parties without your consent, except where required by law or to provide essential services.
1. Information We Collect
We collect the following types of data to provide seamless healthcare services:
1.1 Personal Information
- Name, phone number, email address
- Date of birth, gender, address
- Login credentials and authentication details.
1.2 Medical Information
- Health records, prescriptions, and test reports.
- Appointment history and consultation details.
- Symptoms and medical conditions shared during consultations.
- Conservative physical examination and vitals for every consultancy.
1.3 Technical Information
- Devices details (IP address, browser type, operating system).
- App usage patterns and interaction logs.
- Cookies and tracking technologies for service improvements.
2. How We Use Your Information
Your data is used to enhance your experience on RxConnect, including:
- Facilitating doctor-patient interactions and appointment scheduling.
- Storing and retrieving medical records securely.
- Sending reminders for appointments and medication.
- Providing customer support and technical assistance.
- Improving our services through feedback.
3. Data Sharing & Third Parties
We do not sell or rent your data. However, we may share your information under the following conditions:
- Healthcare Providers: To facilitate consultations and treatment.
- With Legal Authorities: If required by law or to prevent fraud.
- With Services Partners: Encryption for secure and cloud storage.
All third parties handling user data are bound by strict confidentiality agreements.
4. Data Security & Protection
RxConnect employs industry-standard security measures to protect your information, including:
- End-to-End Encryption: Ensuring private consultations and secure data storage.
- Role-Based Access Control: Limiting data access to authorized users and roles only.
- Regular Security Audits: Identifying and addressing vulnerabilities.
5. User-Control & Data Rights
You have full control over your personal and medical data:
- Access & Download: View and download your records any time.
- Edit & Update: Correct personal details when needed.
- Delete Account: Request account deletion, and data will be permanently removed as per legal guidelines.
6. Cookies & Tracking
RxConnect uses cookies to enhance user experience, analyze usage, and personalize services. Users can manage cookie preferences in their browser settings.
7. Changes to Privacy Policy
We may update this policy periodically. Continued use of RxConnect after updates implies acceptance of the revised policy.
Contact & Support
For privacy-related inquiries, please contact us at:
By using RxConnect, you consent to our privacy practices outlined in this policy.